I think that’s a little harsh. I think that people handle shock and grief in different ways, sometimes weird and offensive ways. Sometimes it takes a while for things like this to sink in, and sometimes our brains do weird things while they try to process large events. I liked the story because it didn’t sugarcoat it. These were real (and valid) expressions of something. And I’m sure after that lady thought about it, she was as horrified with herself as you are.