When I left AOL, I gave them back my Blackberry, and have since been either without a phone completely or using Jen’s bright pink Razr. I want a new iPhone, but waited a little while to get past the initial rush. Well, this afternoon was supposed to be the day. I called up the local AT&T store to see if they had any, and got a menu. Here’s what happened:
* I pressed 2 to order new wireless service or hardware. Waited six minutes to talk to someone
* Asked the guy who picked up if the Savannah AT&T store had any in stock. He asked me my zip code and then asked me to hold. I spent three minutes on hold (there’s a timer on the phone… handy).
* He told me he could transfer me to the store. I then spent 8 minutes on hold.
* I ended up at the original phone menu and pressed 2 again just for fun. I waited for 5 minutes before my head exploded and I hung up.
That was twenty-three minutes to go basically in a big circle. AT&T, you suck. I mean, you’re a phone company and I can’t dial a local number and talk to the local AT&T store? How stupid is that?
Thank you, AT&T, for wasting almost half an hour of my life. You’re the balls.
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This is the personal site and weblog of Kevin Lawver and Jen Lawver. The views expressed on this site are our's and not those of our family, friends or employers. All content is licensed under Creative Commons.