When I left AOL, I gave them back my Blackberry, and have since been either without a phone completely or using Jen’s bright pink Razr. I want a new iPhone, but waited a little while to get past the initial rush. Well, this afternoon was supposed to be the day. I called up the local AT&T store to see if they had any, and got a menu. Here’s what happened:
- I pressed 2 to order new wireless service or hardware. Waited six minutes to talk to someone
- Asked the guy who picked up if the Savannah AT&T store had any in stock. He asked me my zip code and then asked me to hold. I spent three minutes on hold (there’s a timer on the phone… handy).
- He told me he could transfer me to the store. I then spent 8 minutes on hold.
- I ended up at the original phone menu and pressed 2 again just for fun. I waited for 5 minutes before my head exploded and I hung up.\
That was twenty-three minutes to go basically in a big circle. AT&T, you suck. I mean, you’re a phone company and I can’t dial a local number and talk to the local AT&T store? How stupid is that?\
Thank you, AT&T, for wasting almost half an hour of my life. You’re the balls.